Terms of service

These Terms of Use (“Agreement”) apply to https://goodmellow.com (the “Site”). The Site is owned and operated by The Goodmellow Company Inc. (“Company,” “us,” “our,” “we,” and/or “Goodmellow”), including its affiliates, subsidiaries, parent company, and other related entities.

1. Introduction

  • The Site is an online e-commerce platform through which Goodmellow offers lawfully compliant products and educational information to Users (the “Services”).
  • Certain features of the Site or Services may be subject to additional terms, guidelines, or rules, which will be posted on the Site in connection with those features. All such additional terms, guidelines, and rules are incorporated by reference into this Agreement.
  • References to “you,” “your,” and “User” mean any person or entity visiting or using our Site and/or Services.

We respect your privacy. For more information, please see our Privacy Policy (“Privacy Policy”). By using the Site or Services, you consent to our collection, use, and disclosure of personal data and other data in accordance with our Privacy Policy.

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER PROVISIONS GOVERNING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. BY ACCESSING OR USING THE SITE OR SERVICES, YOU AGREE TO THESE TERMS AND REPRESENT THAT YOU HAVE THE RIGHT AND CAPACITY TO DO SO. IF YOU DO NOT AGREE WITH ALL PROVISIONS OF THIS AGREEMENT, PLEASE DO NOT USE THE SITE OR SERVICES.

1. IMPORTANT DISCLAIMERS

1.1 Acknowledgment of Applicable Laws

  1. Goodmellow’s products displayed and sold on this Site:
    • Our hemp-derived cannabinoid products contain less than 0.3% Delta-9 THC, as permitted under federal law.
    • Do not diagnose, treat, mitigate, cure, or prevent any disease.
    • Have not been evaluated or approved by the United States Food and Drug Administration (FDA) for safety or efficacy.
  2. You acknowledge responsibility for compliance with all applicable laws regarding possession, use, and consumption of hemp-derived products in your state or local municipality.
  3. You are responsible for ensuring that your use of the Site and Services complies with all applicable laws, regulations, and third-party agreements.

1.2 Use

  • The Site and Services are controlled and operated by The Goodmellow Company from within the United States.
  • The Goodmellow Company makes no representation that the materials or Services are appropriate for use outside the state of California or your specific jurisdiction. Accessing our Site from locations where it is illegal is prohibited.

Note: The disclaimers in this Section do not limit additional disclaimers or liability limitations contained throughout this Agreement, including Sections 8 and 9.

2. ACCESS TO AND USE OF THE SITE AND SERVICES

2.1 Eligibility

You must be 21 years of age or older to use and enjoy the Site and Services. If you are under 21, stop using the Site immediately.

2.2 Registration Obligations

  • You may register or provide personal information (e.g., name, email) to access certain features.
  • If you register, you agree to provide and maintain accurate, current, and complete information.
  • Registration data is subject to our Privacy Policy.

2.3 Account Security

  • You are responsible for safeguarding your account credentials.
  • Notify Goodmellow immediately of any unauthorized use or breach of security.

2.4 Modifications to Services

  • Goodmellow reserves the right to modify or discontinue the Site or any Services at any time, with or without notice.
  • We will not be liable to you or third parties for any modification, suspension, or discontinuance.

2.5 General Practices on Use & Storage

  • Goodmellow may establish general practices about usage limits or data storage.
  • We assume no responsibility for deletion or failure to store data.
  • Inactive accounts may be terminated at our discretion.

3. THE SITE

3.1 License

  • The Goodmellow Company grants you a non-exclusive, non-transferable right to use the Site and Services for personal (and, if expressly permitted, internal business) use, subject to this Agreement.

3.2 Restrictions

  • You shall not:
    • Sell, rent, lease, transfer, or exploit the Site or Services commercially.
    • Modify, reverse-engineer, or create derivative works from the Site or Services.
    • Use the Site to build a competitive service.
    • Copy, reproduce, or distribute Site or Service content without express permission.

3.3 Modification

  • The Goodmellow Company may modify, suspend, or discontinue any part of the Site or Services at any time.

3.4 Ownership & Intellectual Property

  • All intellectual property rights in the Site and Services belong to The Goodmellow Company or its licensors.
  • No rights are granted by implication.

3.5 Service Content

  • Content on the Site (text, images, software, etc.) is protected by intellectual property laws.
  • You may not reproduce or distribute such content unless it is your own User Content (Section 3.7).

3.6 Trademarks

  • Goodmellow's names, logos, and marks are trademarked.
  • Nothing herein grants you a license to use these marks without prior written consent.

3.7 User Content

  • “User Content” includes materials you upload, post, or otherwise provide via the Site or Services.
  • You represent you have the rights to this content and grant The Goodmellow Company a license to use it in connection with the Site, Services, and marketing.
  • The Goodmellow Company may preserve or disclose User Content when legally required or to protect rights and safety.

3.8 User Disputes

  • You are solely responsible for your interactions with other users.
  • Goodmellow has no obligation to get involved in user disputes.

4. COMMUNICATIONS

4.1 Email Communication

  • We may send emails about our products or services, and you may contact us via email.
  • You can unsubscribe from marketing emails at any time using the instructions provided.

4.2 Feedback

  • Any feedback or suggestions you provide become the property of The Goodmellow Company.
  • You agree not to provide information or ideas deemed confidential.

5. CONDITIONS OF ACCESS AND USE

5.1 Acceptable Use Policy

You agree not to:

  • Upload content that infringes intellectual property rights or is otherwise unlawful, harmful, or objectionable.
  • Transmit unauthorized advertising or spam.
  • Impersonate others or harvest personal data.
  • Interfere with Site operations, security, or networks.
  • Violate any laws or solicit personal information from minors.
  • Attempt unauthorized access, or use the Site for competitive or illegal activities.

5.2 Monitoring & Enforcement

  • We reserve the right to investigate violations and take appropriate action, including account termination or reporting to law enforcement.

5.3 Competitors

  • Employees, agents, or affiliates of competitors may not access the Site without written permission from Goodmellow.

5.4 Fees

  • Services offered for a fee require a valid payment method.
  • If you dispute charges, notify The Goodmellow Company within 60 days.
  • Goodmellow may change pricing at any time.

5.5 Payment Processing

  • Goodmellow uses third-party payment processors; by providing payment info, you also agree to the processor’s terms.

5.6 Refunds & Cancellations

  • Payments are final and non-refundable unless otherwise stated by The Goodmellow Company.
  • You may cancel a subscription at any time through your account or by contacting our team.
  • Once an order is processed, it generally cannot be canceled.

5.7 Commercial Use

  • The Site and Services are for personal use unless explicitly authorized in writing.

6. INDEMNITY

To the extent permitted by law, you agree to indemnify and hold The Goodmellow Company and its affiliates harmless from any claims arising out of (i) your use/misuse of the Site or Services, (ii) your violation of this Agreement, or (iii) your violation of laws/regulations. We may assume exclusive defense of any matter subject to indemnification.

7. THIRD-PARTY INTERACTIONS & MATERIALS

7.1 Third-Party Links

  • We are not responsible for third-party websites linked on our Site (the “Linked Sites”). Visiting them is at your own risk.

7.2 Third-Party Interactions

  • Any dealings with third-party service providers or other parties found through the Site are solely between you and that third party.

7.3 Third-Party Materials

  • We may display or provide third-party content (“Third-Party Materials”). We are not responsible for its accuracy, completeness, or safety.

7.4 Release

  • You release The Goodmellow Company from claims arising from interactions with other users, third-party sites, or materials.
  • California Residents: You waive Civil Code § 1542 regarding unknown claims.

8. DISCLAIMERS

  • THE SITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL MEET YOUR EXPECTATIONS, BE TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow these limitations, so they may not apply to you.

9. LIMITATION ON LIABILITY

  • TO THE FULLEST EXTENT ALLOWED BY LAW, GOODMELLOW IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS.
  • OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM WILL NEVER EXCEED $50.

Some jurisdictions do not allow certain liability exclusions, so these may not apply. If you’re dissatisfied with any part of the Site or Services, your sole remedy is to stop using them.

10. TERM AND TERMINATION

  • This Agreement is effective while you use the Site or Services.
  • The Goodmellow Company may suspend or terminate your rights at any time for violation of these Terms.
  • Sections that should survive termination (e.g., disclaimers, limitations of liability) will remain in effect.

11. COPYRIGHT POLICY

The Goodmellow Company respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe your content has been used in violation of your copyright, please contact our Copyright Agent:

The Goodmellow Company, Inc.
Attn: DMCA Takedown
2 Welcome Lane
San Rafael, CA 94901
Email: legal@goodmellow.com

Include:

  1. A description of the copyrighted work.
  2. The specific location of the infringing material.
  3. Your contact info and a statement of good faith.
  4. Your physical or electronic signature.

12. ARBITRATION AGREEMENT & CLASS ACTION WAIVER

12.1 Agreement to Arbitrate

  • You agree to resolve all disputes related to the Site or Services through binding arbitration, except small claims or where otherwise prohibited by law.

12.2 Arbitration Rules & Forum

  • Arbitration will be conducted by JAMS according to its rules, or if JAMS is unavailable, another forum chosen by The Goodmellow Company and you.

12.3 Arbitrator Powers

  • The arbitrator has exclusive authority to resolve disputes about this Arbitration Agreement’s scope and enforceability.

12.4 Waiver of Jury Trial

  • You waive your right to a trial by jury.

12.5 Waiver of Class Actions

  • All claims are brought individually, not as a class or collective action.

12.6 Pre-Arbitration Dispute Resolution

  • For most issues, please email us at info@goodmellow.com. Unresolved disputes may proceed to arbitration.

12.7 Confidentiality

  • All arbitration proceedings and awards are confidential.

12.8 Severability

  • If any part of this Arbitration Agreement is deemed invalid, the remaining parts will remain in effect unless the class action waiver is deemed invalid, in which case the Arbitration Agreement is null and void.

13. GENERAL

13.1 No Support or Maintenance

  • Goodmellow is not obligated to provide support or maintenance for the Site or Services.

13.2 Changes to This Agreement

  • We may modify these Terms at any time, posting the revised version on our Site. Continuing to use the Site indicates your acceptance of any changes.

13.3 Trademarks

  • The Goodmellow Company reserves all rights in its trademarks. You may not use any third-party marks displayed on our Site without permission.

13.4 Governing Law & Venue

  • This Agreement is governed by the laws of the State of California, without regard to conflict-of-laws principles.
  • Any legal proceeding (if not subject to arbitration) must be filed in Los Angeles County, California.

13.5 Notice for California Users

  • California residents can contact the Department of Consumer Affairs as listed in Section 1789.3 of the Civil Code.
  • Complaints or questions can also be directed to Goodmellow at the address below.

13.6 Contact Information

The Goodmellow Company, Inc.
2 Welcome Lane
San Rafael, CA 94901
Email: info@goodmellow.com